Frequently Asked Questions

GoodM8 connects you with verified M8s across various fields from tech, design, and education to fitness, beauty, and personal coaching. Whether you need to learn, train, or get help with a task, you can easily find and book the right expert through the platform.

Payments are made securely through the GoodM8 platform. Once you book a session, your payment is held safely until the service is completed. The HelpM8 (service provider) receives payment after you confirm that the work was done.

Yes. You can chat with HelpM8s before booking to discuss details such as rates, schedule, and session requirements. Once both parties agree, you can finalize the booking through the platform.

If you’re not happy with the result, you can contact our team to report your issue. We’ll review the case and help find a fair solution, which may include a refund or a rebooking with another HelpM8.

Each HelpM8 sets their own available times. You can view their schedule on their profile and choose a slot that works for you. Once booked, both you and the HelpM8 will receive a confirmation of the session.

Yes. Every HelpM8 goes through a verification process, which may include ID checks, credentials review, and profile approval. Verified HelpM8s are marked clearly so you can book with confidence.

After a session, users can rate their HelpM8 and leave a short review about the experience. These ratings help others choose reliable service providers and encourage quality service.

If you have any issues such as payment, scheduling conflicts, or service disputes, you can reach us through the website on our Contact Page. Our team will assist you as soon as possible.